About Us

Pathway Lettings is a Social Lettings Agency (and tenancy mediation service) operating within Pembrokeshire Care Society homeless charity

What is a Social Lettings Agency?

As a Social Lettings Agency we provide a lettings service to those who may not be able to access private rented sector accommodation without help, whether it is through homelessness, low income or an immediate housing need. We work closely with the local authority’s Housing Department and will help you to successfully rent privately.
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What We Do


Pathway Lettings offer a wide range of services and work with many landlords/agents throughout the area as well as with various Partnership Agencies such as Pembrokeshire County Council, PATCH Charity, Paul Sartori Foundation, The Care
Society in Ceredigion, Pobl & Hafan Cymru. We are licensed agents with Rent Smart Wales, registered with National Residential Landlords Association & The Property Ombudsman. We also hold an Advice Quality Standard mark and belong to Client Money Protect.

Financial Support


A Certificate Bond Scheme funded by the Welsh Government may be available to some clients who qualify for help – please contact Pembrokeshire Care Society on 01437 765335 or the free number 0800 783 5001 to book an appointment and discuss eligibility.

Pembrokeshire Care Society also offers a Tenancy Support Service assisting clients to maintain their tenancy. Please call the above numbers for details.


Our Team

The below highly trained and dedicated staff are supported by a committed administrative team to ensure all our clients and partners get the best possible service

Jacqui Sanders

Pathway Lettings Co-ordinator

Jacqui has been working for Pembrokeshire Care Society since March 2013 and became Co-Ordinator at Pathway Lettings in April 2018. The current position involves managing the day to day running of the Social Lettings Agency. She has worked across all schemes which has provided a wealth of organisational knowledge. In her spare time, Jacqui enjoys walking, photography, baking and spending time with her family & friends.

Sarah Freier

Pathway Lettings Co-ordinator

Sarah began working for Pembrokeshire Care Society in 2017 as a part of the Tenancy Support Team, assisting clients in maintaining their tenancies among many other things. She then became a Co-Ordinator at Pathway Lettings in May 2020 and now Sarah helps landlords find suitable tenants and clients find suitable and sustainable homes. Sarah likes to try her hand at sewing, when her 3 children, 2 cats and dog allow her.

Rachel Cavaney

Senior Team Member

Rachel began working for Pembrokeshire Care Society in July 2016 and joined the Pathway Lettings Team in November 2020. At PCS, Rachel was a Tenancy Support worker and then joined the Advice and Bond team. The current role involves assisting with the day to day running of the Social Lettings Agency. Rachel spends the rest of her time with her child, 2 dogs, 2 cats and 4 rabbits so doesn’t have much free time for any other hobbies.

What Our Clients Say

Excellent service quick and easy. Thank you! I thought I’d never get a new home close to xmas but you guys made it possible
Pathway lettings are fab. They helped me & my partner get a flat & support with bills etc. Wouldn't have been able to do it without them
Brilliant help to find me a my partner a new flat, Thanks to Alyson & Gabi. Loving it in our new place. Thanks again 🙂